Sic bo VIP Terms & Conditions – A Complete Platform Rules Guide for Malaysia Members

Sic bo VIP is an online sports betting and casino platform operating legally under a licence issued by a recognised regulatory body. The platform is designed specifically for Malaysian users and offers a wide range of services, including Sports Betting covering the Malaysia Super League, EPL, Champions League, badminton, esports, and 300+ global leagues; Live Casino games including blackjack, baccarat, roulette, and sic bo; online slots; and lottery.

By accessing, browsing, or registering an account on sic bo VIP, you explicitly acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, along with all related policies including our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these Terms, please discontinue use of the platform immediately.

To register and use sic bo VIP's services, you must meet all of the following eligibility requirements without exception:

• At least 18 years old on the date of registration.
• Not a player who has self-excluded from any betting platform.
• Not registering from a region or country where participation in online betting is prohibited.
• Do not register on behalf of another person — every account must represent a real individual who registers personally.
• Providing accurate, complete, and up-to-date registration information, including your full name, phone number, and a valid email address.

Sic bo VIP reserves the right to request identity verification documents at any time to confirm a member's eligibility. Documents that may be required include a copy of your national identity card (MyKad), passport, or other valid travel document. Failure to submit the requested documents within the specified timeframe may result in a temporary suspension or permanent closure of your account.

Each sic bo VIP member is only permitted to hold one active account at any one time. Multiple accounts held by the same individual — even under different names, devices, IP addresses, or payment methods — are strictly prohibited. sic bo VIP uses a sophisticated detection system to identify multiple account registration attempts.

You are fully responsible for all activity that takes place in your account. This includes:

• Keep your password confidential and do not share it with anyone.
• Ensure you log out of your account after every session, especially on shared devices.
• Notify sic bo VIP immediately if you suspect that your account has been accessed without authorisation.
• Keep your personal details up to date — including your phone number and email address — whenever changes occur.

Sic bo VIP recommends enabling two-factor authentication (2FA) for an added layer of security. This feature can be activated in your account security settings. Accounts with 2FA enabled receive additional protection against unauthorised access, even if your password is compromised.

All financial transactions on sic bo VIP are processed in Malaysian Ringgit (MYR). Our platform supports the following deposit and withdrawal methods commonly used by players in Malaysia:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow
• Internet Banking: FPX via Maybank2u, CIMB Clicks, and other participating FPX banks

Deposits are typically processed in under one minute. Withdrawals are processed within 5 to 15 minutes of approval. However, sic bo VIP reserves the right to apply a longer processing period (up to 24 business hours) for withdrawals that require additional security checks, particularly for large amounts or newly activated accounts.

All withdrawals must be returned to the same payment method used for the original deposit. This is part of our anti-money laundering policy, which we strictly adhere to. sic bo VIP reserves the right to withhold withdrawals and request additional supporting documents if there are any indications of suspicious financial activity associated with your account.

The Sports Betting section of sic bo VIP covers more than 300 global leagues and tournaments, including the Malaysia Super League, Malaysia Premier League, EPL, La Liga, Bundesliga, UEFA Champions League, Malaysia Open and Thomas Cup badminton, MPL Malaysia and ML:BB esports, and many more. The following general rules apply to all sports bets placed on our platform:

• All bets are considered final once confirmed by the system. No cancellations are permitted after confirmation except under circumstances specified in the relevant sport-specific terms.
• Pre-match bets close at kick-off or earlier at the platform's discretion.
• For in-play betting, odds change in real time and the outcome of a bet depends on the odds accepted at the time of confirmation, not at the time you click the bet button.
• Matches postponed by less than 36 hours will be considered valid and all bets will stand. Matches postponed by more than 36 hours will be voided and stakes refunded.
• Betting outcomes are based on full-time results (90 minutes) unless a specific market — such as extra time or penalty shootout — is explicitly stated.

Sic bo VIP reserves the right to void any bet placed at incorrect odds due to a technical error or data fault. In such cases, the stake will be fully refunded to the member's account within 24 hours. sic bo VIP also reserves the right to limit the maximum bet amount for specific matches or markets based on the platform's internal risk assessment.

Sic bo VIP offers a wide range of casino games — including live blackjack, baccarat, roulette, sic bo, and slots — from world-class game providers. All live casino games are hosted by professional dealers in fully live-streamed, camera-monitored studios. The following rules apply to all casino games on the platform:

• Live casino game results are final once a round is completed. Any disputes must be raised within 24 hours of the round in question, with the time, table, and round number provided.
• If your internet connection drops while a round is in progress, the system will apply a default action (stand for blackjack, the remaining bet for other tables) to protect your interests. Video recordings of every session are retained for dispute resolution purposes.
• The use of automated assistance software, bots, or any tools that provide an unfair advantage in games is strictly prohibited and may result in immediate account closure.
• The minimum and maximum bet limits for each table are clearly displayed before you join. These limits are subject to change at the platform's discretion.

All slots at sic bo VIP use a Random Number Generator (RNG) system that has been independently certified by recognised third-party audit bodies. The RTP (Return to Player) for each slot is displayed in the respective game information and is accurate as of the most recent certification date.

Sic bo VIP offers a variety of promotions from time to time, including welcome bonuses, sports rebates, casino cashback, reload bonuses, and VIP rewards. The following general terms apply to all promotions unless otherwise stated in the specific promotion's terms:

• All bonuses are subject to rollover requirement before any withdrawal can be made. Wagering requirements are typically between 5x and 20x the bonus amount, depending on the promotion type.
• Each member is eligible to claim each type of promotion only once unless stated otherwise. Attempting to claim promotions multiple times using multiple accounts constitutes fraud.
• Bonuses have a validity period. Any unused bonuses or unfulfilled rollover requirements that expire within the validity period will be automatically forfeited.
• Sic bo VIP reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Promotions that are already active will be honoured until their original expiry date.
• Bets placed on events with odds below 1.50 (for Sports Betting) may not count toward the rollover requirements of certain bonuses.

Sic bo VIP maintains a fair and safe gaming environment for all members. The following actions are strictly prohibited and may result in immediate account closure and forfeiture of balances without compensation:

• Registering multiple accounts to claim bonuses more than once or to circumvent betting limits.
• Use of automated software, bots, scripts, or any unauthorised method to manipulate games or the betting process.
• Exploiting technical glitches or platform errors to gain an unfair advantage. Any winnings resulting from such exploitation will be voided.
• Player collusion in poker or live table games to gain an unfair advantage over other players.
• Money laundering or using the platform for any illegal activity.
• Impersonating sic bo VIP staff or causing confusion about your identity.
• Threats, abusive language, or disruptive behaviour directed at live dealers, support staff, or other members.

Sic bo VIP operates a continuous automated fraud detection system. Suspicious activity will result in a temporary account freeze pending investigation. We cooperate fully with the relevant authorities in cases involving confirmed fraud or illegal activity.

Sic bo VIP strives to keep the platform running without interruption 24 hours a day, 7 days a week. However, 100% uptime cannot be guaranteed at all times due to the following factors beyond our control:

• Scheduled system maintenance, which is typically carried out during low-activity hours and announced in advance.
• Unexpected technical failures or hardware malfunctions.
• Service disruptions caused by third-party infrastructure providers.
• Extraordinary circumstances such as natural disasters, large-scale power outages, or cybersecurity incidents.

Sic bo VIP is not liable for any losses, whether direct or indirect, arising from platform unavailability, delays in transaction processing due to technical disruptions, or any financial decisions you make based on information from this platform. sic bo VIP's maximum liability to any member at any time shall not exceed the total net deposits made by that member in the 30 days preceding the submission of the liability claim.

A sic bo VIP account may be closed or suspended under the following circumstances:

• Member Request: You may close your account at any time by contacting our customer support team. Any valid balance (not subject to unfulfilled wagering requirements) will be returned within 5 business days.
• Self-Exclusion: Members may apply for a temporary self-exclusion (1 month to 12 months) or a permanent one through the Responsible Gaming section. Requests will be processed within 24 hours and cannot be reversed before the period expires.
• Closure by the Platform: sic bo VIP reserves the right to close accounts for reasons including breach of Terms, confirmed fraud, prolonged inactivity (more than 12 months with no activity), or valid business or legal grounds.

In cases of closure due to a Terms violation or fraud, sic bo VIP reserves the right to withhold the account balance while an investigation is ongoing. If the investigation clears the member of wrongdoing, any valid balance will be returned. If fraud is confirmed, the balance may be forfeited in full.

Sic bo VIP takes the privacy and protection of members' data very seriously. All personal information you provide during registration and use of the platform is collected, stored, and processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our detailed Privacy Policy.

Your information is protected with 256-bit SSL encryption during transmission and stored on secure servers with restricted access. sic bo VIP will not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. Information may be shared with authorities where required under applicable Malaysian law.

For full details on how we collect, use, and protect your data, please refer to Privacy Policy which forms part of these Terms in their entirety.

These Terms & Conditions are governed by and interpreted in accordance with the applicable laws under the jurisdiction of sic bo VIP's operating licence. Any dispute arising in connection with the platform, games, transactions, or these Terms shall be resolved through the following process:

• Stage 1 – Customer Support: Contact the sic bo VIP support team via live chat or email at support@sicbo-vip.com. Most disputes are resolved at this stage within 48 hours.
• Stage 2 – Internal Escalation: If you are not satisfied with the initial resolution, you may request that your case be escalated to our Senior Manager. A resolution at this level is typically provided within 7 business days.
• Level 3 – Independent Resolution: If a dispute remains unresolved, sic bo VIP and the member may agree to refer the matter to a mutually agreed independent mediator.

All dispute-related communications must be in Bahasa Malaysia or English. sic bo VIP's decisions on disputes involving the interpretation of the Terms & Conditions are final, subject to the escalation process above. sic bo VIP is committed to resolving all disputes fairly, transparently, and within a reasonable timeframe.