Sic Bo VIP Privacy Policy – Personal Data Protection for Malaysian Members

Sic bo VIP collects your personal information through several channels in the context of platform use. The information collected can be grouped into the following categories:

A. Information You Provide Directly

When you register a sic bo VIP account, you provide the basic information needed to set up and verify your account:

For identity verification (KYC) purposes, we may request additional documents such as a copy of your MyKad or passport to verify your identity in accordance with anti-money laundering requirements.

B. Automatically Collected Information

When you use the sic bo VIP platform, our systems automatically collect certain technical information to ensure the platform runs smoothly and securely:

• IP address and IP-based location information (country/region)
• Device type, operating system, and web browser version
• Session activity logs including login times, pages visited, and actions taken within the platform
• Betting history, deposit and withdrawal transactions
• Cookie data and device identifiers (further details in Section 6)

C. Information from Third-Party Sources

In certain circumstances, sic bo VIP may receive information about you from legitimate third parties, including identity verification service providers, payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX during transaction processing, and anti-fraud and anti-money laundering bodies operating in compliance with Malaysian law.

Sic bo VIP uses collected personal information for legitimate purposes that are necessary to operate the platform. We do not use your data for purposes unrelated to the services you use. The primary purposes for data use are as follows:

• Account Setup and Management — process your registration, verify your identity, and manage your balance and transaction history at sic bo VIP.
• Financial transaction processing — processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and handling your withdrawal of winnings securely and promptly.
• Service delivery — enabling you to access and use all sic bo VIP games and services, including Sports Betting, blackjack, Live Casino, slots, and lottery.
• Security and Fraud Prevention — detecting and preventing fraudulent activity, money laundering, unauthorised access, and platform abuse.
• Legal compliance — fulfil obligations under applicable Malaysian laws, including the PDPA 2010 and anti-money laundering regulations.
• Customer support — handle enquiries, complaints and support requests you submit to the sic bo VIP team.
• Service Communications — send important notifications about your account, changes to our terms, promotions you are eligible for, and security updates.
• Platform enhancement — analysing aggregated, anonymised usage patterns to improve the design, performance, and game selection at sic bo VIP.
• Responsible Gaming — monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support to members who may need it.

Sic bo VIP does not use your data to make automated decisions that materially affect your rights without human oversight, except in automated fraud detection processes which are continuously reviewed by our security team.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), sic bo VIP processes your personal data on the following lawful bases:

• Your consent — for marketing communications, non-essential cookies, and any processing beyond the basic contractual requirements. You may withdraw this consent at any time.
• Contractual performance — processing required to deliver the sic bo VIP services you signed up for, including account management and transaction processing.
• Legitimate interests — fraud prevention, platform security, aggregated analysis for service improvement and essential service communications.
• Legal Obligations — compliance with PDPA 2010, anti-money laundering laws, directives from relevant regulatory bodies, and court orders.

Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to the withdrawal. Withdrawing consent may affect our ability to deliver certain services that rely on the processing of that data.

Sic bo VIP does not sell, rent or trade members' personal information to third parties for their commercial purposes. This is an absolute commitment we do not compromise on. However, in the course of operating the platform, we may need to share your data with the following parties under limited and controlled circumstances:

• Payment service providers — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks and other participating banks) receive the transaction information required to process your deposits and withdrawals. These providers are bound by their own privacy policies and payment industry security standards.
• Game providers — our casino software and live game providers receive the session data necessary to operate games correctly. This data is strictly limited to what is required for game functionality.
• Technology service providers — the cloud computing services, server hosting and IT infrastructure we use are subject to strict data processing agreements that require data protection standards equivalent to our own.
• Regulatory bodies and law enforcement — sic bo VIP will disclose information to Malaysian authorities when required by law, court order or direction from a legitimate regulatory body. We do not disclose more information than is required in any such circumstance.

Sic bo VIP implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:

• Transmission encryption — all data transmitted between your device and sic bo VIP servers is encrypted using TLS 1.3 with 256-bit SSL encryption, the same standard used by Malaysia's major banking institutions.
• Stored Data Encryption — sensitive information including payment details and identity documents is encrypted at rest using industry-standard encryption algorithms.
• Access controls — access to members' personal data within sic bo VIP's internal systems is restricted to staff who require it to perform their specific job functions, based on the principle of least-privilege access.
• Continuous security monitoring — intrusion detection systems and threat monitoring operate around the clock to identify and respond to suspicious activity promptly.
• Regular security audits — sic bo VIP undergoes regular independent penetration testing and security audits to identify and address any vulnerabilities.
• Two-Factor Authentication — we encourage and support the use of 2FA as an additional layer of security for your account.

Data Retention Period

Sic bo VIP retains your personal data for as long as necessary to fulfil the original purpose of collection and to meet applicable legal obligations. General data retention guidelines are as follows:

Once the retention period expires, data will be securely deleted or permanently anonymised so that it can no longer be linked to any individual.

Sic bo VIP uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the types of cookies we use and their purposes:

• Essential Cookies — required for core platform functions such as maintaining your login status, saving language preferences and enabling secure transactions. These cookies cannot be disabled as they are essential to platform operation. No personally identifiable information is stored in these cookies.
• Performance and analytics cookies — helping us understand how members use the sic bo VIP platform, such as frequently visited pages, time spent on specific games, and technical issues encountered. This information is used in aggregated, anonymised form for platform improvements.
• Functional cookies — saves your personal preferences such as favourite table limits, language selection and display settings so you do not have to reset them each time you log in to sic bo VIP.
• Security Cookies — helping our systems identify suspicious sessions, login attempts from unusual locations, and potentially fraudulent activity in order to protect your account.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the sic bo VIP platform. For mobile browsers, cookie settings can be managed through your device's app privacy settings.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal data processed by sic bo VIP:

To submit any request relating to the rights above, contact the sic bo VIP Data Protection Officer by email at privacy@sicbo-vip.com or through the platform's customer support. We will acknowledge receipt of your request within 3 business days and provide a full response within the timeframe stipulated by the PDPA.

Sic bo VIP is a platform designed exclusively for adults aged 18 and above. We do not knowingly or intentionally collect personal data from individuals under the age of 18. Should we discover that personal data of a minor has been collected without valid consent, we will take immediate steps to delete that data and close the relevant account.

Parents and guardians who are concerned that a minor in their care may have registered or used the sic bo VIP platform without authorisation are advised to contact our support team immediately. We will investigate and take appropriate action within 24 hours.

In operating sic bo VIP's global platform, your personal data may be transferred to and stored on servers located outside Malaysia. This may occur in connection with the use of international cloud computing services or international casino game providers.

When cross-border data transfers occur, sic bo VIP ensures your data is adequately protected through the following measures:

• Legally binding data processing agreements with all third-party providers that process Malaysian members' data.
• Transfers are made only to countries or entities that provide a level of data protection equivalent to or greater than that of Malaysia.
• Use of approved standard contractual clauses that require ongoing data protection regardless of storage location.

By using sic bo VIP services, you consent to such data transfers subject to the protections outlined above. If you have questions about a specific cross-border data transfer, please contact our Data Protection Officer.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe sic bo VIP has not processed your data in accordance with PDPA 2010. We encourage you to contact us first so we have the opportunity to address your concerns directly before any formal complaint is submitted.

Sic bo VIP is committed to handling every privacy-related request seriously, promptly and with full respect for your rights. Your privacy is not merely an obligation to us — it is a fundamental part of the trust that underpins our relationship with every sic bo VIP member.